(800) 783-6560, x292 | Mat Jones, VP-Sales | K & K Management Solutions mjones@kkcomp.com

FAQ’s

™Energy-Force™ Enterprise is a complete operations-management solution for your propane and refined fuel needs. Energy-Force is our ‘core’ Suite with six additional Suites that are all seamlessly linked (Energy-Track™, Optimizer Plus™, Energy-Service™, Energy-Commerce™ and Energy-Map™) with superb productivity and efficiency ‘Add-Ons’. Our goal is to empower “YOU” to improve operations and take care of your customers.

We understand that a well-run operation that delivers great customer service is essential and understand how achieving appropriate margins, cash-flow (budgets), throughput, price volatility, contracts, driver/CSR motivation, will make your company more valuable. Energy-Force™ Enterprise is specifically designed for timely R.O.I. of your investment and future ongoing cash-flow.

K & K Management Solutions was started by Karla Schilling in 1986 (celebrated out 30th anniversary in 2016!)

Yes, of course! We have many customers (“Valued Partners”) throughout the country who will be glad to discuss Energy-Force™ Enterprise with you anytime. This is often the best way to get a true ‘feel’ of how Energy-Force™ Enterprise works in the real world and has made many independent propane marketers (with refined fuels) and cooperatives (agricultural and electrical) successful in this challenging economic environment. Just let us know! Contact Mat Jones, VP-Sales at mjones@kkcomp.com or (800) 783-6560, ext. 292 anytime!

Simply put, we take full responsibility! If you enter a name or number in one module, it is automatically transferred to all others! We became tired of waiting on third party companies to keep up with our rapid enhancements. We fully understand how contracts and split billing works and never have to train any third parties. As an example, a change in the tax rate or jurisdiction is automatically changed across our entire Suite of Products.

We do not just sell software, but business operations solutions! We have many agricultural and electrical cooperatives, independent propane marketers and companies that market refined fuels. Over the past thirty years, we have constantly revised and updated our software to meet the ever-changing needs of cooperatives and propane/refined fuel marketers. And, in 2017, we are still upgrading every single day!

We certainly do! Almost every month we publish a newsletter with tips, tricks, ideas and often highlights of our many valued customers. You can easily view the most current newsletter or all 2017, 2016, 2015, 2014 or 2013 newsletters by clicking here!

Absolutely! We are experts in successful data conversions for 31 years. We spend the necessary time understanding what is important to you about your data and how it relates to Energy-Force before we even begin the conversion process. We always do a preliminary conversion for your approval two weeks before a final conversion and “Going-Live.”

First of all, we call our customers “Valued Partners” since we are work so closely with them to succeed. We have a variety of ways to train; either on-site, at a hotel or other facility (what we call ‘train-in-the-field’) or at our K & K Training Lab at our headquarters in Avon, IN

Yes, we typically have a User Meeting & Conference every year in early August. Last year (2016) it was held in downtown Saint Louis with excellent attendance.

Yes! We have a great support staff with over 125 years of real-world experience. We have a 14-person training room lab at our office where we can offer continued training and support for your new staff members.

Positively! We have many exceptional operational reports that are not the ‘norm’, such as K-Factor analysis, Call-In analysis, three-year delivery comparison by tank size, Run-Out analysis, inefficient deliveries, drivers overwriting prices or taxes on truck computers and many more. And, at month-end, you can be up-and-running the very next day, no batches or holds to end month.

We have utilized Panasonic Toughbooks for the past ten years because they are tough and use very common Windows software. We have fixed too many bad installs that have used spliced wire, wrong gauge, bad grounds, wires not tied, etc. that decrease truck productivity and are not Energy-Track™ software issues. Proper truck computer and hardware mounting installation is absolutely critical for efficient driver productivity.

Yes, we have extensive experience with both independents and cooperatives. We fully understand the many challenges of multi-registers and compartments in fuel trucks and are continuously enhancing our products.

No, we focus 100% on what we do best—optimizing operations and maximizing efficiencies to make your company successful! We allow you to choose the best accounting program for your business and easily electronically interface to your accounting software.

We are the first company to release a tank logistics program that looks at every tank every day and does not require a dispatcher. There is no comparable product. We analyzed many third-party energy logistics programs but most were originally for package deliveries and then modified for tank deliveries. They did not meet our high standards. Optimizer Plus was created to directly integrate with Energy-Force tank data and requires no exports to third parties. It utilizes custom tank selection algorithms with intelligent weather forecasting to make the most profitable route. Routes are created at 4:00 A.M. so your drivers get on the road at 6:00 A.M. You cannot outthink it!